|
Mrs. Crum-Johnson is a senior advisor to PARMA, and a
retired Federal government senior executive with extensive
experience in delivering the nation’s most important health
care programs (Social Security, Medicare, Medicaid, and the State
Children’s Health Insurance Program). She was a
regional-level executive entrusted with unique and premier
national-level health care program responsibilities. Mrs.
Crum-Johnson was one of four Regional/Consortium Administrators
for CMS (Centers for Medicare and Medicaid Services). Mrs. Crum-Johnson managed
CMS programs in 13 States,
serving 34 percent of all Medicaid beneficiaries, 30 percent of
all Medicare beneficiaries, 35 percent of all providers (doctors,
hospitals, nursing homes, home health agencies, etc.) and
processing as many as 45 percent of the one billion Medicare
claims processed per year. She Managed 360 Federal staff,
thousands of State and contractor staff.
Mrs. Crum-Johnson served as both a Regional Administrator
(RA) and a Consortium Administrator (CA) she was the principal
line officer for all CMS programs in the region/consortium, and
was the representative of the Administrator. As one of four CAs
in the Nation, she managed CMS programs in 13 States, serving 34
percent of all Medicaid beneficiaries, 30 percent of all Medicare
beneficiaries, 35 percent of all providers (doctors, hospitals,
nursing homes, home health agencies, etc.) and processing as many
as 45 percent of the one billion Medicare claims processed per
year. Mrs. Crum-Johnson managed 360 Federal staff, thousands of
State and contractor staff, and an administrative budget of $2
million.
Mrs. Crum-Johnson pioneered new approaches to service
delivery and management oversight. She has a proven record of
innovation in implementing new initiatives. Mrs. Crum-Johnson has
demonstrated expertise in crisis management and disaster
recovery. Mrs. Crum-Johnson has been recognized as a national
leader and proven in both Federal and State efforts to control
fraud and abuse in the Medicare and Medicaid programs.
Mrs. Crum-Johnson conducted CMS’ first competitive
bidding demonstration (Florida and Texas) involving certain
medical supplies and equipment provided to Medicare beneficiaries
(oxygen, hospital beds, manual wheel chairs, etc.).She developed
operational policies to support the demonstration and personally
met with groups of unhappy suppliers to explain the new process.
The results showed price reductions of 20 percent, on average.
Consequently, The Medicare Modernization Act of 2003 made
competitive bidding a permanent part of Medicare.
Mrs. Crum-Johnson orchestrated the approaches and processes
used to respond to the devastation caused by multiple hurricanes
that hit several States in the Atlanta Region, but primarily
Florida. She established an Emergency Response Team whose job it
was to be readily accessible and to deal with issues in an
expedited manner. Because of Mrs. Crum-Johnson’s leadership
medical care to beneficiaries was neither denied nor delayed due
to concerns about payment. Headquarters adopted the processes,
decisions and interpretations established by Atlanta as the
national standard.
Mrs. Crum-Johnson led the Federal regulatory response to
the quality of care issue that arose when a young girl died as a
result of a transplant error. The error caused the hospital to be
in “immediate jeopardy” of losing its Medicare
funding, threatening closure. She developed an approach and a
press strategy that reflected objectivity and fairness to the
hospital, and recognized CMS’ responsibility to protect
patient care.
Mrs. Crum-Johnson received a Bachelor of Science degree
from Alabama A&M University. She resides in Duluth, Georgia
with her husband, Homer Johnson. |
|